Customer Testimonials

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DealerRater Jul 7, 2021

During our time at North Freeway Hyundai we had the distinct pleasure of dealing with Justin. He was very professional and knowledgeable. He made this sale possible. He deserve commendation. Thanks again to Justin Keeney

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DealerRater May 3, 2021

Great Experiences to get my car, Tucson 2022. Tony helped me a lot what's the benefit of buying this car comparing others using his experiences of dealership. Mike helped me a lot to check my credit and finish docs. Thanks Guys !! I hope there's another chance if I have for the next, I'll definitely go for them.

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DealerRater Mar 26, 2021

I bought a 2021 Sonata (demo). The price discount alone exceeded my expectations but along with the very low interest rate, it kept me with a note that I was very comfortable with and a down payment wasn't necessary to meet my vehicle acquisition objective. Thanks to JB, John Lewis, Mike and the owner for making this a great experience. Kirk Ward Sr.

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DealerRater Feb 8, 2021

I would like to to give kudos to Mr.Anthony Galvan whom I’ve had to pleasure of meeting and without a shadow of doubt he is a very great & highly respectful employee. Mr.Galvan was an awesome and very friendly young man and was very well business minded. Thanks Mr.Anthony Galvan for showing great leadership..

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DealerRater Jun 12, 2020

Nice service got what we were looking for . Enjoying our vehicle . Will definitely go back and recommend Dan to family members overall great service GREAT

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DealerRater May 4, 2020

Having already bought two cars from North Freeway Hyundai myself, when my daughter needed a car for college, we went back there to see if they could find what she was looking for within her budget. As ALWAYS, the sales and documentation / title staff were A+ ! What a POSITIVE experience all the way around ! Paul Peebles and his staff in every department always treat us with respect; are helpful to a fault; and make the entire purchase experience hassle and stress free. THANK YOU !! I can HIGHLY RECOMMEND North Freeway Hyundai ! You will DEFINITELY be selling me and my family ...

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DealerRater Mar 21, 2020

We had the pleasure of meeting John Lewis who did an excellent job assisting us with the purchase of a 2020 Palisade. He made the car buying experience very easy and comfortable. We would be happy to return to him in the future should we need an additional vehicle.

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DealerRater Feb 9, 2020

I feel like royalty when i come here for service. Brandon, in service, always takes time to educate me about my car and how I can do things myself to save me time and money in the long run. And if I cant, He always gets me in and out in a jiffy, and saves me money. Love this place. They really try to help me out.

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DealerRater Feb 7, 2020

Took my Equus in for warranty work and the service manager Brandon got me right in and delivered car back to me a day earlier than promised. A lot of dealerships give you the run around but I'm very pleased with my experience at North Freeway Hyundia Service work can be frustrating sometimes but this was a very good job by all the employees that I came in contact with.

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DealerRater Dec 22, 2019

I took my Santa Fe Sport in for 15K oil change at North Freeway Hyundai and always amazed with the friendly service and caring staff. I always walk around the showroom and a friendly face always greets me. I had an interesting talk with JD Michon on the Genesis cars.

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DealerRater Oct 9, 2019

I took my car to North Freeway Hyundai yesterday for scheduled maintenance, and my car was taken care of by Clay Nedal in a short period of time. Clay even explained the details of my bill. While waiting, salesman Zachary Sckittone took the time to show me the new features coming in the 2020 models. It was an enjoyable experience.

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DealerRater Aug 29, 2019

I dealt with the Internet Sales Manager, Pat Barcas who was very professional,honest and transparent from start to finish during the buying process. It took two different attempts to work out a deal but it happened thanks to his personal involvement and efforts. He was fair during our negotiations and did exactly what he said he would do. There were no surprises, hidden agenda's or anything under the table. I would purchase another vehicle from him and would recommend to anyone I know who may be in the market for a new Hyundai.

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DealerRater Jul 12, 2019

Great experience buying our Hyundai Sonata Sport. Love the car. Everyone was so friendly. Zach our salesman was awesome. Thank you, T. Reese A. Reese

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DealerRater May 11, 2019

The staff at North Freeway Hyundai is exceptional. Very knowledgeable and professional. Anthony Galvan and the team worked with us to make sure we were satisfied with our decision and purchase. Definitely recommend for anyone looking to buy!

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DealerRater Apr 26, 2019

When having my car serviced I was welcomed by Mr. Michon in the waiting area. I mentioned that I would be buying another car in April and he immediately gave me his card and took my phone number. He did a friendly, but not aggressive, follow up call. When I called a week later to ask for an appointment with him, he took all the information on what I wanted in a vehicle, and when I arrived he was prepared with the perfect car and a friendly, professional attitude. The paper work was well organized and rapidly completed. Throughout the ...

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DealerRater Apr 23, 2019

The staff at North Freeway Hyundai provides 5 star service, from the person promptly answering my inquiries online to my sales professional, Pat Barcas, who answered all my questions with full disclosure for me to make a confident car buying decision.

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DealerRater Apr 23, 2019

This dealership has the friendliest staff here. They all worked together helping each other and made our purchase very easy, quick and pleasant. In and out without spending all day agreeing on price. Will buy here again.

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DealerRater Apr 20, 2019

Pat Barcas is a great salesperson. Easy to talk to, understanding of what you're looking for. The process was simple and easy and fast.

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DealerRater Apr 10, 2019

From the first moment I walked into this dealership they knew I wanted to trade cars, I was treated with kindness and the service was amazing.

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DealerRater Apr 4, 2019

Er hsf visited several dealerships before stopping in at North Freeway Hyundai. We were discouraged until we walked in the door and met the personnel. Our experience was positive, professional, and fun. There was no pressure on us, just lots of encouragement. Our salesman, Jeremy Milam listened to us and found us exactly what we needed. We returned to the dealership that day to make our purchase. It was an easy-going and fun experience. I highly recommend the dealership to anyone looking for a new car that will be reliable and not overpriced.

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DealerRater Apr 3, 2019

What an exceptional experience. Never in our history of vehicles purchased have we had such a easy-going sales professional that did not pressure us or try any gimmicks to make a sale. Up front and honest - no horsing round. We were ready to make a purchase with what our needs were and John Lewis was there every step of the way. THANK YOU AGAIN JOHN!! Mike Khaled finalized our purchase and also a very pleasant person to work with.

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DealerRater Mar 27, 2019

Just Fabulous Experience! Dealt with my salesman Pat via text, we were able to go through any questions I had, and make the deal! EASY!

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DealerRater Mar 20, 2019

Great purchase experience with Zachary Wiley and the folks at North Houston Hyundai. They were patient with my detail requirements and requests. Finance guy (sorry, it was late and I can't recall his name) was efficient and fast. Smooth sailing with this team and will purchase from them again! Thanks guys!!

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DealerRater Mar 16, 2019

This car purchase was the easiest and most pleasant experience I've ever had. I worked out a deal online, via emails, and just had to go to the dealership to complete the purchase. Chris Westfall had the car ready for us and the deal we worked out was honored without any attempts to "sell" us anything else or adjust the purchase in any way. Ethical and honorable - thank you!

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DealerRater Mar 14, 2019

I drove all the way from Katy to this dealer and they didn’t disappointed me at all. My sale man Jean did a very great job on explaining the features and the detail of the car which helped me a lot on choosing a right car for me. I really like how they treat their clients. Very honest and patience.

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DealerRater Mar 12, 2019

Zachary Wiley and the entire team at this dealership have the utmost in professionalism and customer services that I have ever encountered. Thanks for getting me what I wanted.

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DealerRater Mar 6, 2019

Fast and efficient process. Jared F. helped us find what we needed quickly and answered all of our questions. Everybody we encountered was polite and professional.

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DealerRater Feb 27, 2019

What a pleasant experience to work with Jeff Bogle. He is very professional yet down to earth and very accommodating. You let him know what you need and your budget and he will help you achieve that. If you are looking to buy a car, look no further, you will not regret coming here. Thanks Jeff!

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DealerRater Feb 27, 2019

Randy Todd and the rest of the team went out of there way too find what I want and get it for me, great customer service!

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DealerRater Feb 20, 2019

My daughter’s 21st birthday was a blast, thanks to Zachary Wiley at this dealership. She’s a first time buyer and wanted to make this purchase on her own. Although, she didn’t drive off the lot with her dream car— Zachary explained to my daughter the concept of buying what she can afford, building her credit, refinancing and trade. After 3 test drives, she found a car she loves. I’m so proud of her!!! Thanks again Zachary!

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DealerRater Feb 19, 2019

Very helpful staff. They will allow you to walk their lot without being hassled and are very helpful if you have any questions or concerns

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DealerRater Feb 10, 2019

My over all Experience was Great!!!! Would do business with the same people again!!!! The Salesman (Rick) really worked to get us the best price!!!!

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DealerRater Feb 7, 2019

The staff at North Freeway Hyundai are very professional, especially our salesperson Jean Baptiste. He made sure that all our questions were answered, never pressured us to make a decision, and made us feel like family. The finance department work with us to obtain the APR we were satisfied with. Great experience.

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DealerRater Feb 7, 2019

Because the way sale man talks very nice and easily make you interested in the car. Another reason that the dealer has very good offer that’s why I choose this dealer.

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DealerRater Jan 31, 2019

We handled almost the entire deal over the internet and txt messages which allowed me to continue to work until I knew we had an agreeable deal. Also got fair trade price for our trade in. Once I arrived everything went as planned and was out in an hour. Highly recommend this dealer and their service dept.

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DealerRater Jan 24, 2019

My salesman, Pat, was truly engaging and made the experience fun. Everyone I interacted with was friendly and knowledgeable. I definitely recommend this dealership. Ask for Pat!

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DealerRater Jan 22, 2019

Bought new car. Very pleasant Randy Todd did great job He made it easy for me to work with we got approval before I ever came. we agreed on the price it was A great car buying experience

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DealerRater Jan 20, 2019

Even though I wasn't sure about leasing at first, the sales person as well as the other staff people I encountered were very pleasant a d convincing, and I really enjoy my purchase... thank you so very much.

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DealerRater Jan 9, 2019

As a first time car buyer, this experience was great. There was no high pressure. Randy was very knowledgeable and worked well with us to get us a great deal!

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DealerRater Jan 7, 2019

This is my second vehicle buying from this dealership. Randy Todd is my go-to guy! He is efficient, very personal, quick, and overall just awesome. Any vehicles we need will be through Randy Todd.

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DealerRater Jan 5, 2019

Let me say, my experience was over the top! I’m so amazed with the way my purchase transaction was handled. This only took about 1 hour to finish; very quick. I would like to give a very special thanks to Mr. Paul Clas,l and Mr. Mike Khaled for working with me and my husband. I/we have never received service like this and are very grateful. I am so pleased with my new vehicle, which put a smile on my pretty face and melted my heart everytime. 🥰 Jeff, Thank you for responding to my online request quickly and following ...

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DealerRater Jan 5, 2019

Always a pleasure to do business with North Freeway Hyundai. This was my 3 rd Genesis G80 purchase and always happy with the car and the service I receive from Randy as well as the management. Service Dept is always in and out and very happy overall. Thanks again. Rick

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DealerRater Jan 4, 2019

Was a fast and easy purchase with the help of the sales rep. Very attentive to me and helped me every step of the way.

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DealerRater Jan 4, 2019

For such a "big" purchase" it was a smooth process . Didn't feel pressured at all. Randy Breaux and Wes Downey were a pleasure to work with.

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DealerRater Dec 29, 2018

Jeremy was very cordial and helpful throughout the whole process. Got us the deal we needed and excellent attention was provided. Many thanks to Jeremy and the North Freeway Hyundai staff!

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DealerRater Dec 29, 2018

They made getting a car for the first time a breeze! Great customer service, and pretty much what they said is what you get. No hidden curves or anything like that so that was very appreciated

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DealerRater Dec 29, 2018

He was very friendly, knew his job very well, didn’t waste any of our time, listened to our needs and got us a fantastic deal!

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DealerRater Dec 29, 2018

We were able to walk in, point to the one we wanted, and walk out with it about an hour later. Everything was quick, easy, and enjoyable.

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DealerRater Dec 27, 2018

Randy was a great help and great salesman very helpful he made our experience pleasant he was not pushy or demanding he even waited I had to go get my wallet had left it at home.

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DealerRater Dec 22, 2018

Car buying can be a very stressful event, it's a lot of money and fairly long term investment. I was happy to walk away knowing that I got not only a good deal, but a great new car!

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DealerRater Dec 14, 2018

I looked at the SUV I was considering several times & Paul was a delight to work with. He has a no pressure sales technique that had me comfortable from the first moment.

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DealerRater Dec 13, 2018

I have already recommended you all to friends Awesome experience Quick and easy Will be back when I buy again Felt like they really wanted my business Thanks so much

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DealerRater Dec 4, 2018

Went in to look at year end sales incentives and walked out with a great Sonata! I hate going to dealerships and spending an entire day negotiating. It only took a few hours for working a deal on trade in and drive out. Awesome!

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DealerRater Nov 29, 2018

Excellent buying experience. Helpful, friendly staff who were willing to work with us and our budget. No pressure and we got the vehicle we wanted. Highly recommended!

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DealerRater Nov 29, 2018

Chris Westfall provided us with the best car buying experience we have ever had in our 65 years of purchasing a vehivle! His knowledge of the vehicle and. Knowing exactly what we wanted were key factors In this entire scenario.

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DealerRater Nov 26, 2018

This was a great car shopping experience. No pressure, no hard sell, easy financing. Smooth. Not what I was expecting, and different from other dealerships we visited. Highly recommended.

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DealerRater Nov 15, 2018

The experience was very professional and went very smoothly! I will strongly recommend both the dealership and Paul to all my friends and family members!

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DealerRater Nov 14, 2018

My credit wasn’t so good I went in hoping I get approved all the banks wanted me to have a co signer but tony G was my hero he did his best to get me approve most definitely would recommend

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DealerRater Nov 2, 2018

This was the BEST new car buying experience I've ever had. The sales person, Zachary Wiley, was very cordial and extremely help. It was NOT a "high pressure" sales technique, instead it was very down to earth and explained in detail. I had visited other dealerships prior to this purchase. But I went back to North Freeway Hyundai where I bought my first Hyundai back in 2007. They were a great dealer then and an even dealer today.

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DealerRater Oct 21, 2018

From the beginning Pat made the buying process easy and fast. We got to enjoy the VIP lounge while he got everything ready for us. We definitely buy my next car from you.

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DealerRater Oct 15, 2018

Great customer service, knowledgeable salesperson, and a worry/hassle free purchasing experience! Everyone that I encountered at the dealership was very friendly and made me feel welcomed.

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DealerRater Oct 13, 2018

First, I will say this dealership has something for EVERYONE, if you're looking for something large to something sporty, this place has it all. My salesperson, Jeremy, was the kindest & most helpful person. In under 3 hours he helped me me get out of my trade-in and into a fabulous new vehicle. So HAPPY!!

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DealerRater Oct 13, 2018

I was comparing three cars.... BMW 540, Cadillac CTS and the Genesis G80. The salesman gave me the data I needed to do my comparison and make my decision. It was an easy choice. Good price and much more car fir the money.

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DealerRater Oct 11, 2018

This is the 3rd time I trade in my vehicle and they always find a way to workout a good deal for me. Special thanks to Chris Westfall who made an outstanding job.

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DealerRater Oct 8, 2018

Randy Todd the dealership salesman was absolutely spot on with everything that he showed me and told me about all the automobiles that I was interested in. He was the most knowledgeable car salesman I have ever been around. He went beyond my expectations while showing me the automobiles and test driving. We bought 2 autos from Randy and will definitely recommend him and North Freeway Hyundai.Randy was most polite and totally professional.

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DealerRater Oct 3, 2018

This dealership goes above and beyond all expectations to make you comfortable. There is absolutely no pressure. Everyone we dealt with was amazing. We would recommend this dealer to our own mother!

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DealerRater Oct 3, 2018

I felt the whole experience/transaction went efficiently and fairly. The salesman was very knowledgeable and at no time applied pressure to buy. Financial terms were clearly explained and, again, handled in an an efficient and professional way.

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DealerRater Sep 22, 2018

Had a great experience at North Freeway Hyundai. Randy Todd was great every step of the process. We look forward to doing business here again.

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DealerRater Sep 11, 2018

I was well taken care off, informed , about any option So I’m really satisfied I took a test drive , explaind about the features of the car Everyone was very helpful and knowledgeable

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DealerRater Sep 6, 2018

Thank you for all the help Chris. You made our Labor Day afternoon easy to get through. You were very patient with us and we never felt pressured. Thank you again. Matt and MaryPat

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DealerRater Sep 6, 2018

Their service was exceptional. Answered all my questions in a very understandable way. They were very friendly and their financial department was great working with me as well.

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DealerRater Sep 3, 2018

Paul was amazing from the phone call to the visit. Made it easy breezy to purchase the car. Took great care of us during the process

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DealerRater Sep 2, 2018

Our experience at North Freeway was Informative, Professionial, Patient & Upfront. When we drove up at 7:30 and got out of our car there was staff member looking at car about ten feet from us. The staff member came over & introduced himself & welcomed us, he said I am Chris.. We told him we were there to look at Sante Fe’s. He said let me get you a Salesman. Jason came and met us at the door. Jason was Great!. Jason was also training Jacob.

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DealerRater Sep 1, 2018

We had a great experience at North Freeway Hyundai. The salesman and finance department explained everything thoroughly without the pressure tactics you usually encounter when trying to purchase a vehicle.

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DealerRater Aug 29, 2018

The salesman was very nice, He listened to what we wanted and didn’t try to sell us more than what we wanted. The process was easy and friendly.

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DealerRater Aug 28, 2018

Online search that resulted in the best out-of-the-door pricing, sales support, and service I found from any of the local dealers. I couldn’t be happier or more satisfied.

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DealerRater Aug 28, 2018

I chose to write this review because I was completely satisfied with the experience I had with North Freeway Hundai. While my contact was primarily with the online salesperson, Randy, and not with the dealership itself, I have always felt that the quality of the customer contact person reflects the business for whom they work. As a former CEO, it is my strong belief in the critical importance of hiring well and supporting the work of your team. That is the key to any successful business. Since this was the first time I purchased a used vehicle online, I had ...

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DealerRater Aug 24, 2018

I arrived at the dealership I got to meet Jeff and Jeromy Showed me pre owned first , but then I decided to buy new Nice easy finance Very helpful and made it a really pleasant experience

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DealerRater Aug 23, 2018

I walked into the dealership not knowing much about the product, only what others have told me. I knew what I needed and what I could afford going in and was immediately greeted with a sales manager who was very accommodating and inviting. He then headed to get a sales person to assist me. That is when I met Randy Breaux. Randy listened to my needs and really applied them to what products we could start looking at in the price range I could afford. I was with Randy for atleast 3-4 hrs looking at and test driving the different ...

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DealerRater Aug 23, 2018

Victor took a great deal of time explaining how the car functioned to my granddaughter He made her feel very comfortable while she was driving the car

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DealerRater Aug 21, 2018

The service at this dealership was excellent. The personnel was friendly and attentive. We were out of there in no time. This is our second purchase at this dealership and we would recommend it to anyone.

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DealerRater Aug 10, 2018

The buying process was straight forward and easy. The Staff are friendly. Would recommend to friends and family. Will consider buying from them in the future.

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DealerRater Aug 6, 2018

I had been to 2 Hyundai dealerships before this one. Finally honesty and professionalism. Thank you JEFF!! My daughter has a new Elantra and I feel like I don't have to worry about her. Roadside assistance and the best warranty out there. I was going to get a used one but this wasn't much more with the rebate deal so I jumped on it.Thanks again

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DealerRater Jul 31, 2018

Interested in meeting my specific requirements. Immediately responsive. All person dealt with were exceptional. John Lewis was great to deal with and a wonderful representative of your dealership.

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DealerRater Jul 25, 2018

This was the best experience that I ever had buying a car. The salesman was over the top of a salesman he wasn’t pushy just show customer statisfaction. Randy should be #1 salesman of the year. Great job Randy and you staff were all great. Thanks Mr. Daniel Mercado

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DealerRater Jul 18, 2018

After a less than great experience at another dealership, North Freeway Hyundai was a very pleasant buying experience. No game playing. Good price, good service, good people.

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DealerRater Jul 18, 2018

I liked the experience. They gave me a really good deal for my new car. Pat took us through all the process and helped us to get a great price and leave the place with a beautiful SUV.

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DealerRater Jul 14, 2018

Chris Westfield was very helpful and straightforward. We did not feel pressured to buy and Chris was very knowledgeable about the Hyundai company. Thank you.

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DealerRater Jul 12, 2018

My salesperson was attentive and communicated clearly and honestly. The process of purchasing a vehicle was quick and painless. I would purchase another car from this dealership in the future.

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DealerRater Jul 9, 2018

Was knowledgeable about the cars and very nice. Willing to answer any questions. Worked with us to get the best price for car. Has a really good warranty on their cars and it is added in your price when you negotiate with the sales person, and not added onto your price in financing. Meaning no surprises when you go to the financing office to sign all the paperwork. Everyone was very patient with us and not at all pushing us to make decisions and buy the car. Also we didn't have to wait around so long between the sales ...

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DealerRater Jul 7, 2018

Randy was very knowledgeable and helpful in showing us the different models and finding the one that worked for us. We love our new Hyundai

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DealerRater Jul 4, 2018

This was a stressful but exciting time-the dealership was easy to work with and made the experience a very positive one we appreciate how seemless this was

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